Privacy Policy

This Privacy Policy explains how AppleRenewHub processes personal data on hymarketb2b.shop under applicable law, including Brazil’s General Personal Data Protection Law (LGPD).

Data Controller and Contact

AppleRenewHub is responsible for the processing described in this policy. For personal data requests, use our Contact page or email [email protected].

Data We May Collect

We may collect your name, email, phone number, CPF/CNPJ where necessary, address, postal code, order and product details, amounts, payment status, delivery and return details, messages, IP address, browser, device, cookies, and browsing events. We do not receive or store your banking password. Payments are made through Alibaba.com under its own privacy and payment terms.

Purposes and Legal Bases

We process data to handle enquiries and orders, deliver products, provide support, manage accounts, warranties, returns, and refunds, prevent fraud, meet legal obligations, and improve the website. Depending on the purpose, legal bases may include contract performance, legal obligations, the exercise of rights, legitimate interests, and consent.

Sharing and International Transfers

We share only necessary data with hosting providers, WooCommerce, order and payment platforms, carriers, support services, fraud prevention providers, accounting services, analytics, and advertising providers. Some providers may operate outside Brazil. For international transfers, we adopt measures consistent with applicable law.

Cookies and Advertising

We use necessary, functional, analytics, and marketing cookies. Advertising pixels may receive browsing events when enabled. See our Cookie Policy for details and control options.

Retention and Security

We retain data for as long as necessary for the stated purposes, legal obligations, and the exercise of rights. We use reasonable technical and organizational controls, but no internet-connected system is entirely free from risk.

Your Data Rights

Under the LGPD, you may request confirmation, access, correction, anonymization, blocking, deletion where applicable, portability, information about sharing, review of automated decisions, and withdrawal of consent. We may request information to verify the requester’s identity.

Updates

This policy may be updated to reflect legal, technical, or operational changes. The current version will always be the one published on this page.